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HPE Care Pack – 3 Year – Service – 9 x 5 Next Business Day – On-site – Exchange – Electronic and Physical

General Information

Manufacturer:Hewlett Packard Enterprise
Manufacturer Part Number:H5456E
Manufacturer Website Address:
Brand Name:HPE
Service Name:Care Pack
Marketing Information:

Replace failed hardware units quickly and conveniently with HP Services’ reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

Product Type:Service

Service Information

Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Description:9×5 Next Business Day
Service Details:

Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US.

Standard business hours coverage:
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

Provided Support:

  • Phone Support
  • Configuration

Service Availability:9 x 5
Service Response Time:Next Business Day
Service Location:On-site
Service Duration:3 Year
Product Supported:

  • HP 1320 LaserJet Printer

SKU: c02663171e8e Category: